User Experience
User-centric product leader | Research-focused product designer
My expertise in leadership, cross functional team collaboration, strategy, mixed-methods research, and creating delightful, user-centric experiences for digital products and platforms will bring value to your organization.
Granicus | Inspection App
Leading cross functional team through identifying user challenges and experimentation for solutions to combine two disparate products into one cohesive app
Granicus | Public Records Requests
Engaged in extensive ideation and generative user research to re-imagine and simplify the process for public records officers to complete records requests
Granicus | Culture Ambassador Program
Introduced success metrics to product organization through incremental innovation solutions in a competitive program in which I was selected to participate
Granicus | Strategic Discovery: Foster Care Agency
Performed strategic discovery to inform and create a new communications plan for state foster care agency so that they can increase recruitment of foster parents
Granicus | Service Blueprint
Visualizing all service components of top Granicus product to understand the user experience and make strategic enhancements as part of a product overhaul
Target Style | Hearth & Hand with Magnolia
Designed mockups and published content to Target website and app to create an aspirational user shopping experience, primarily for Magnolia brand
Testimonials
“She navigated the complexities and chaotic nature of her role with grace and maintained a level head even under the most stressful circumstances. Her willingness to learn and stay curious made her a great partner. She went above and beyond to understand the needs of the business so she could react and execute the work accordingly.”
-Alicia Seewald | Senior Site Merchandiser
Target
“Nicole is a rare talent. She is an accomplished visual storyteller with an impressive array of skillsets…She holds a passionate enthusiasm for her work, and takes direction and constructive criticism to heart. She approaches challenges with positivity and initiative, and isn’t afraid to step outside her comfort zone to learn something new. Nicole would be an asset on any team—I miss having her on ours!”
-Tommy O’Laughlin | Manager of Photography
College of Saint Benedict: Office of Marketing & Communication
Why hire Nicole?
- 8 years UX, strategy & digital design experience
- Experience working in SaaS, Fortune 50, agency, DBE small business & nonprofit settings
- Strong strategist and outcome-focused problem solver
- Thrives on collaboration & self-motivated independent worker
- Positive, driven, flexible, hardworking
- Lover of travel, family, hiking, pups, aerial fitness, sunshine, good food, and brews
- INFP (the mediator)
- Gallup StrengthsFinder Top 5: empathy, connectedness, restorative, relator, intellection
- Fun at happy hours
Contact Info:
Email: nicolep1207@gmail.com
Phone: 608-317-6543
Current Reading:
Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days
Previous Read:
Lean UX
Next Read:
Meeting Design
